Service at FRICKE Dosing and Filling Systems

Reliable support throughout the entire life cycle of your systems

Smooth operation of your dosing and filling systems is crucial for quality, efficiency, and process reliability. With the service provided by FRICKE Dosing + Filling Systems, we support you from commissioning to long-term operation of your systems - competently, reliably, and practically.

At our location in Minden, Germany, as well as worldwide, we support customers from the perfume, flavor, food, and chemical industries with customized services for dosing and filling technology.

Need support for your system?

Create a ticket and our service team will get back to you as quickly as possible. For spare parts, please use the spare parts request.

Create ticket Request spare parts

Service Hotline – Your direct line to FRICKE

Marlen Müller

Customer Service Representative

Phone: +49 571 9341111

Email: support[at]frickedosing.com

Our service philosophy

Technical expertise. Personal support. Fast solutions.

For us, service means more than maintenance: we support you throughout the entire lifecycle of your dosing and filling system and provide everything from a single source - from commissioning and training to service & support and performance optimizations. This helps reduce downtime, ensure equipment performance, and keep your production stable in a sustainable and cost-effective way.

FRICKE's understanding of service: Everything from a single source – engineering, commissioning, service, and support for dosing and filling systems

Service overview

We tailor our services to your requirements. Whether in Germany, across Europe, or worldwide, we offer flexible service concepts for a wide range of industries and production environments.

Two men stand in front of a screen and discuss the operation of the dosing system in a modern production environment.

Commissioning & Training

We support the professional commissioning of your systems, train your team and help ensure a safe start to production. In addition, we take care of conformity assessment or verification support within the scope of conformity assessments and re-verifications.

The technician smiles contentedly as he works on a complex dosing system to ensure efficiency.

Maintenance & Inspection

Regular maintenance extends the service life of your equipment and ensures consistent process reliability. Our service experts inspect, service, and optimize your systems at defined intervals or on a schedule tailored to your production needs.

The technician checks and repairs a dosing unit to ensure that the machines are working efficiently.

Repair & Troubleshooting

When service is required, we respond quickly and efficiently. Our experienced technicians support you with fault diagnosis, repair, and recommissioning on site or via remote support.

In a storage room, a man is sorting spare parts, surrounded by shelves and a computer.

Spare & Wear Parts

Genuine FRICKE spare parts ensure the performance and quality of your dosing and filling systems. We help you identify the right components and ensure fast availability.

A friendly conversation between two technicians in a factory as they focus on a digital device.

Retrofit & Optimization

Production requirements change. With retrofits, upgrades, and modifications, we bring your existing equipment up to the latest technical standards – efficiently, sustainably, and cost-effectively.

A man wearing glasses and a headset sits at a desk, concentrating on his work at a computer.

Remote Support & Service Agreements

With remote support, we provide fast assistance with technical questions, troubleshooting, and optimizations. In addition, we offer customized service and maintenance agreements to maximize uptime and enable predictable service planning.

Discover the FRICKE World

The interactive 3D product world of FRICKE

Experience our dosing and filling systems digitally with interactive 3D models and detailed insights into functions and applications.

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