The FRICKE customer service is available on a worldwide scale. Online maintenance of the Software permits swift remedy by the direct connection to the machine, irrespective of the time zones.
The consequent focus on customer interests and requirements generates permanent further development and improvement of the FRICKE products and the realisation of new innovative ideas.
Also after delivery, we are at your disposal with our exceptional range of services.
Efficient, precise and dependable - that is what dosing plants from Fricke are, for the life of the plant. Maintenance and support contribute to this, which is why we have now taken our support to the next level: our two-level support is secure, quick and available at all times.
Small causes such as worn seals or defective switches can have large effects: in certain circumstances they can bring the entire plant to a standstill. In order to keep these downtimes to an absolute minimum or even to avoid them altogether, we keep over 10,000 spare parts in stock for you.
Ex stock they can be delivered fast and you receive them, as a general rule, within 1-2 days after placing your order. And in the process, you can be certain that you always receive exactly the correct and, thus best spare parts for your FRICKE dosing or filling plant - and with them, a smooth production process.